FAQ

I bought a flea product from you and have used it, but I’m still seeing fleas.

There can be a few reasons for this happening

  • During summer months flea can develop from eggs to mature adults in just 2 weeks. So when every adult flea can lay several thousand eggs, it means that every fortnight they can be millions of fleas hatched ready to jump on your pet
  • Stray cats, neighbouring animals wildlife (such as kangaroos and bandicoots) can act as sources of infestation, re-introducing fleas to your yard
  • Flea control should be used year-round to prevent build-up of flea numbers. If it hasn’t been used regularly it will take several months of application for the population to get under control
  • Only 5% of the flea population are adults on your pet, the rest are as eggs, pupae and larvae hidden around your house & yard. To deal with this, environmental control measures such as flea bombs in the house and lime around the garden are often required. We only recommend using products for your pet that also work against several stages of the fleas lifecycle (something that powders and shampoos do not).

What age can I get my pet desexed?

We routinely desex dogs at around 5-6 months of age before they reach puberty and council registration is due. The benefits of desexing include the prevention of unwanted pregnancies and a reduction in sexually related behaviours such as mounting, wandering and marking. As every pet is an individual our team are happy to discuss the age at which desexing best suits your dog.

Recent studies have shown that cats can become pregnant as early as 4 months old! We recommend desexing of cats from 4-5m of age to help prevent unwanted kittens and spraying.

How often should I worm my pet?

Young animals less than 12 weeks old should be wormed every fortnight as they have little ability to cope with the worms. Hookworms in young animals can kill!

Puppies and kittens 12 weeks old to 6 months old should be wormed monthly.

Once your pet it 6 months old we recommend worming every 3 months, or 6 monthly if they are indoor only, non-hunting animals.

I want to put my pet in a boarding kennel, what do I need to do?

Cats need to have received a current F3 vaccine. If your cat is not currently vaccinated it will need an initial injection, followed by a booster 3-4 weeks later. This means if your cat is not vaccinated you will need to plan 4-5 weeks ahead to ensure it is protected before entering the cattery.

Dogs need a current C5 or C7 vaccination. If they have been receiving the C4 vaccination they can be ‘topped up’ with the kennel cough vaccine. Unvaccinated dogs will need to receive the full C7 vaccination. These should be given at least 1 week prior to entering the kennels to ensure protection.

Flea & tick protection should also be current before putting your pet into boarding.